Frequently Asked Questions

GiftCardAdvance is a secure online platform that allows you to check your American Express gift card balance quickly and safely. We provide instant balance information without storing your personal data.

Yes, absolutely. We use bank-level security with 256-bit SSL encryption to protect your information. Your card details are never stored on our servers and are only used to retrieve your balance from American Express.

Our amex gift card balance checking service is completely free. There are no hidden fees, subscriptions, or charges of any kind.

Balance checks are instant. Once you submit your card information, you'll receive your current amex gift card balance within seconds.

You need three pieces of information: your 15-digit card number (found on the front), the 4-digit security code (CVV), and the expiry date (MM/YY format).

Your 15-digit card number is printed on the front of your Amex gift card. The 4-digit security code (CVV) is also located on the front of the card, usually above the card number.

All American Express gift cards have a 4-digit security code. If you can't find it, look carefully on the front of your card. If it's worn off or damaged, contact American Express customer service for assistance.

You can attempt to check the balance, but expired cards typically cannot be used for purchases. Contact American Express directly if you have questions about an expired card.

Double-check that you've entered your card information correctly. If you continue to experience issues, the card may be inactive, expired, or there may be a temporary system issue. Contact our support team for assistance.

This usually means the card number, security code, or expiry date was entered incorrectly. Verify all information and try again. If the problem persists, the card may not be activated or may be expired.

Yes! Our website is fully responsive and works perfectly on all devices including smartphones, tablets, and desktop computers.

Yes, our amex gift card balance checking service is available 24 hours a day, 7 days a week. You can check your balance anytime, anywhere.

No, we never store your card information. Your data is only used temporarily to check your balance and is immediately discarded after the transaction.

We use industry-standard security measures including SSL encryption, secure servers, and strict privacy policies to protect your information throughout the balance checking process.

We only retrieve basic balance information. Detailed transaction history is not accessible through our service and would need to be obtained directly from American Express.