Information We Collect
When you use GiftCardAdvance to check your Amex gift card balance, we may collect the following information:
- Card Information: Your American Express gift card number, security code, and expiry date (used only for balance checking and immediately discarded)
- Technical Information: IP address, browser type, device information, and usage patterns
- Contact Information: Email address and name (only if you contact our support team)
- Cookies: Small files stored on your device to improve your experience
How We Use Your Information
We use the collected information for the following purposes:
- Balance Checking: To retrieve your Amex gift card balance from American Express systems
- Service Improvement: To enhance our platform's performance and user experience
- Customer Support: To respond to your inquiries and provide assistance
- Security: To protect against fraud and unauthorized access
- Analytics: To understand how our service is used and improve it accordingly
Data Security
We implement industry-leading security measures to protect your information:
- Encryption: All data transmission is protected with 256-bit SSL encryption
- No Storage: Your Amex gift card information is never stored on our servers
- Secure Servers: Our infrastructure uses enterprise-grade security protocols
- Access Controls: Strict access controls limit who can access any data
- Regular Audits: We conduct regular security audits and penetration testing
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- American Express: We securely transmit your card information to American Express solely for balance verification
- Service Providers: Trusted third-party services that help us operate our platform (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition (with continued privacy protection)
Cookies and Tracking
We use cookies and similar technologies to improve your experience:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Security Cookies: Protect against fraud and unauthorized access
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
Your Rights
You have the following rights regarding your personal information:
- Access: Request information about what personal data we have about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to certain types of data processing
- Restriction: Request restriction of processing in certain circumstances
Data Retention
We retain information for the following periods:
- Card Information: Immediately deleted after balance check completion
- Technical Logs: Retained for 30 days for security and troubleshooting purposes
- Contact Information: Retained for 2 years or until you request deletion
- Analytics Data: Aggregated and anonymized data may be retained indefinitely
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Users
If you are accessing our service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our service, you consent to this transfer and processing.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this policy
- Sending email notifications for significant changes (if you've provided your email)
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: